questions? we're here to help

We want you to have the simplest, easiest buying experience possible. Read on for details about purchasing, shipping, checking order status, returns, and more. Questions about products? Visit our product-specific help.

 

Free Swatch Service

  • Quantity Limitations
  • Shipping & Delivery
  • Tracking Your Shipment
  • Shipping Restrictions
  • Online Product Color Accuracy

Custom Blind/Shade Orders

  • Delivery Time
  • Shipping & Delivery
  • Tracking Your Shipment
  • Shipping Restrictions
  • Warranties

Viewing & Changing Orders

  • Check Order Status
  • Cancel Items or Order
  • Change Order
  • Tracking Your Shipment

Payment & Pricing

  • Payment & Order Processing
  • Pricing & Product Information
  • Shipping & Handling
  • Sales Tax
  • Ordering Conditions
  • Tax-Exempt Orders

Your Account

  • Security & Privacy
  • Manage Your Account

Returns & Refunds

  • Problems With Your Shipment
  • Return Policy